Overview of Enterprise Sales: How Blings Landed McDonald's in 9 Months (SaaS Podcast with Omer Khan)
This episode features Yosef Petersil, co‑founder and CEO of Blings, sharing the company’s founding story, how they landed McDonald’s after a nine‑month push, and the repeatable sales and GTM lessons they learned while scaling a video personalization platform for enterprise brands. Blings uses a novel video format (marketed as “MP5”) to render highly personalized, interactive videos in real time on the end user’s device — enabling scale, interactivity and reduced data exposure for regulated customers (e.g., banks). The conversation covers product validation, POC best practices, events & lead follow‑up, channel partners, when to hire salespeople, and early metrics.
Key episode highlights / metrics
- Company: Blings (founded Dec 2019)
- Founder/guest: Yosef Petersil (co‑founder & CEO)
- Team size: ~19 people
- Revenue milestone: $1M ARR in 2023
- Notable customers: McDonald’s, Mercedes, Meta, Rocket Mortgage, Tim Hortons, Live Nation, Cleveland Cavaliers
- Signature win: First proof‑of‑concept with McDonald’s CMO; took ~8–9 months to close the POC paperwork while bootstrapped
- Product motion: Enterprise sales + emerging product‑led growth (beta app: app.blings.io)
Founding & validation story
- Idea originated from cofounder Yonatan’s experience at WSC Sports and a clear market gap: brands want to use video in first‑party channels (email/SMS/in‑app) but can’t scale personalized video affordably.
- Early validation approach:
- Conducted dozens of customer interviews (initially targeted Customer Success people).
- Used automation to reach prospects on LinkedIn to drive interview volume.
- Learned CS often had no budget → pivoted ICP to marketing (CRM/email/loyalty teams + CMO/buying committee).
- Early lucky break: a cold phone number to McDonald’s CMO led to a short‑notice call and a custom demo video that became their first POC and design partner.
Product / tech (what Blings does)
- Core value: scale personalized, interactive videos without rendering millions of distinct MP4s.
- Approach: a template‑based, client‑side real‑time render format (marketed as “MP5”) that composes scenes dynamically, enabling millions of unique, interactive videos with minimal data exposure.
- Business benefit: scales personalization, keeps customer data private (useful for banks/regulated industries), and lets Blings reuse a central “skeleton” to deliver brand‑specific videos quickly.
- Recent product move: soft launch of a PLG self‑serve editor (app.blings.io) so bottom‑up users (CRM managers) can try for free.
Sales & GTM lessons (what worked and what didn’t)
- POCs
- Never run a POC without clearly agreed success KPIs and a defined test scope.
- Never test the full database — pick a percentage (e.g., 10%) to preserve runway and defensibility.
- Charge for POCs (even small fees like $3k–$5k): it creates skin in the game, forces procurement/legal engagement, and increases buyer commitment. Yosef: “If you give anything for free, you’re just bottom of the food chain.”
- Convert the POC to commercial quickly: avoid duplicative negotiations. Blings’ workaround: 13‑month contracts with an exit clause after month 1 so a successful test auto‑moves into a commercial term.
- Events & lead follow‑up
- Big mistake: attending many events at small scale, returning with lots of unprocessed leads that go cold.
- Better approach: concentrate budget on a few high‑quality events, own the stage (masterclasses, client panels), and return with higher‑quality, pre‑qualified leads.
- Have lead scoring and follow‑up sequences ready before the event; intake and nurture are almost a full‑time job.
- Channel partners
- Use “door‑opener” partners (people with longstanding network) to access enterprise opportunities.
- Make commissions attractive, especially first‑year commission, to incentivize partners early.
- Build a one‑pager and simple partner onboarding so partners can convert quickly.
- Hiring & sales org
- Don’t hire sales until you have a repeatable, documented playbook that a mediocre rep could follow to close deals.
- Early hires failed because Blings didn’t have a scalable sales process yet; great reps can mask product/playbook issues.
- Key: map the stakeholders and steps in a typical enterprise deal (who signs, procurement/legal steps, required integrations) so hires can replicate founder‑led sales.
Practical POC playbook (condensed checklist)
- Pre‑POC:
- Define success metrics and duration with buyer in writing.
- Agree on a limited scope (e.g., 10% of database or X users).
- Charge a nominal POC fee to secure commitment and trigger procurement/legal.
- Contract design:
- Use an agreement structure that allows fast conversion to commercial terms (example: 13‑month with exit clause after month 1).
- Execution:
- Instrument results and reporting so stakeholders can validate success criteria quickly.
- Keep the technical integration minimal for proofing value; productize reuseable templates/scenes to speed delivery.
- Post‑POC:
- Use documented outcomes to accelerate conversion and to sell referenceability / case studies.
Scaling product & delivery efficiently
- Productized template approach: break video into configurable scenes and stitch them for brand‑specific flows so each enterprise feels bespoke without custom builds each time.
- Keep tight product discipline on feature requests: prioritize features requested by multiple customers; otherwise say no to avoid scope creep.
- Combine top‑down enterprise selling with bottom‑up PLG: enterprise deals are high ACV, but CRM managers can discover the product and surface it upward.
Notable quotes & takeaways
- Yosef: “If you give anything for free, you’re just bottom of the food chain.”
- Yosef on hiring sales: “Don’t hire until you have a repeatable process… once you can bring a mediocre sales rep, you’re ready to scale.”
- Founder mindset: “Nothing for free” (advice from his mother, used to avoid cancellations and ensure commitment).
- Janis Joplin line Yosef likes: “Freedom’s just another word for nothing left to lose.”
Actionable recommendations (for founders selling to enterprise)
- Run many customer interviews early to validate ICP and budget; asking for advice gets access.
- When running enterprise POCs: charge a fee, scope the test, agree KPIs, and design contract flow to avoid duplicate negotiations.
- Prioritize a few high‑quality events where you can present vs. many small booths; plan lead intake and scoring beforehand.
- Recruit channel partners as door‑openers with a high‑first‑year commission to accelerate early enterprise traction.
- Only hire sales when you can document a repeatable playbook that a mediocre rep could follow to close deals.
Where to learn more / links mentioned
- Blings: blings.io (self‑serve beta: app.blings.io)
- Guest on the show: Yosef Petersil (reachable via LinkedIn)
- Host’s community/resources: sasclub.io (newsletter, launch, mastermind)
This summary captures the concrete tactics and hard lessons from Blings’ journey from bootstrapped startup to serving global enterprise brands. The largest practical takeaways: charge for POCs, define success and scope clearly, focus event spend, use door‑opener channel partners, and don’t scale sales headcount until you have a repeatable playbook.
